Terms of service

📜 Terms of Service

Welcome to NVT Masalas. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

👤 Account Terms

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the confidentiality of your account details
  • We reserve the right to suspend or terminate accounts that violate our terms

💳 Pricing and Payment

  • All prices listed on our website are in Indian Rupees (INR) and are subject to change without notice
  • We accept secure payments through trusted third-party payment gateways
  • Full payment must be made before order processing and dispatch

📦 Product Descriptions

  • We strive to ensure that all product descriptions, images, and details are accurate
  • However, slight variations in color, texture, or packaging may occur due to natural ingredients and display settings
  • We do not guarantee that all information is error-free, but we aim to correct any inaccuracies promptly

✅ Order Acceptance

  • Once you place an order, you will receive an order confirmation
  • We reserve the right to accept or cancel any order due to:
    • Product unavailability
    • Errors in pricing or product details
    • Suspected fraudulent activity

If your order is canceled, any payment made will be refunded

🚚 Shipping and Delivery

  • Orders are processed within [BUSINESS DAYS]
  • Delivery timelines may vary depending on your location
  • We are not responsible for delays caused by courier services or unforeseen circumstances

🔁 Returns and Refunds

  • Returns are accepted only for defective, damaged, or expired products
  • Return requests must be made within 3 DAYS of delivery
  • Refunds will be processed within 5 DAYS after approval
  • For full details, please refer to our Return & Refund Policy

🚫 Prohibited Uses

You agree not to use our website for:

  • Any unlawful or fraudulent activities
  • Violating any applicable laws or regulations
  • Interfering with the security or functionality of the website
  • Misusing or copying content without permission

⚠️ Limitation of Liability

  • NVT Masalas shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services
  • Our liability is limited to the value of the product purchased

⚖️ Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Karnataka.

📞 Contact Information

For any questions regarding these Terms, please contact us:

NVT Masalas
📧 Email: nvtspicehub@gmail.com
📍 Address:
No.27/51, Opp Sub Register Office, Bikkodu Road, Konepeti
Alur, Hassan, Karnataka, 573213

🔄 Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of our website after changes constitutes acceptance of those changes.

❤️ Commitment

At NVT Masalas, we are committed to providing high-quality products and transparent service you can trust.